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Resistration Information and Cancellation Policy:

Illinois and Indiana live classes
Classes at all locations start at 8:30am & 1:00pm. The fee for each class includes the course booklet and a certificate of completion. No food will be served during the sessions, but there are ample lunch venues nearby every class location, many within waking distance. A discount will apply if registering for more than one class. If multiple CE classes are purchased, you may select from any of our scheduled course times and locations (space permitting). 

Online Courses
The fee for each course provides you with a username and password that allows you to proceed with the course at your own pace wherever you have Internet access. You can leave a session at any time and return to it at anytime later, picking up right where you left off (you must use the same computer). You can also review any material that you have already viewed whenever you like. Online courses have "built-in" quiz questions that must be answered as you proceed through the session. Upon completion of an online course, you email the course completion code to us so that we know you have completed the session and we can send you the appropriate certificate of completion.

Non Credit Discount
Any of our live or online courses may be taken as a "non-credit" format, which are the same exact courses but without the certificate of completion. We offer a $15.00 discount per course for "non-credit" for any class session. Please call our office for non-credit registrations at 1-800-761-1698.

Cancellation Policy and Additional Fees
Payment may be made with MasterCard, Visa, Discover or check. When paying by check, your seat will not be reserved until the check clears our bank.  An administration fee of $25.00 will be applied to any returned check. To reserve a seat for any course, payment must be in full (no partial deposits). You may receive a full refund up until 10 calendar days before your scheduled classes, and a 50% refund from 4 to 10 days before your scheduled classes. There will be no refund for a late cancellation (up to 3 days before your scheduled classes). Any portion of a payment that can not be refunded will result in a QEGI credit that may be applied toward any future course (space permitting), service or product that we offer. QEGI cancellation credits will expire one calendar year from the date of cancellation.

You may change from one scheduled course to another without penalty, space permitting. However, an additional fee may apply if the course you are switching to is a more expensive course, as shown in the most current course listing at the time you request the change. For first time registrants of online courses, you may cancel the class and receive a full refund within 48 hours after we send you a username and password. After 48 hours, there will be no refund or cancellation credit. Additionally, there are no refunds or cancellation credits for repeat registrants.

Class completion certificates, in the format required by your state, are normally issued at the end of each class, or for online classes, are emailed to you at the completion of your course (except for Illinois, where a proctored quiz is required by law - the quiz is taken online and the certificate is emailed to you upon receipt in our office of a passing quiz report).

There will be a $10.00 administration fee, payable in advance, for re-issued paper certificates.

Register [ online ] or by calling us at 800-761-1698. Please leave a message if you get voice mail, and we will get back to you promptly. You may also email us with questions [ here ]. However you choose to sign-up, a registration confirmation, along with complete driving directions to your class location and a credit card receipt, will be emailed to you.

 

 

 


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P.O. Box 131 Lombard, IL 60148
(800) 761-1698

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